Privacy Policy

Last updated: 2025/04/18

At smartxup, we are committed to protecting your privacy. This Privacy Policy explains how we collect and use your personal information when you contact us through our website https://smartxup.com.

1. Who We Are

We are a digital agency offering services like website design, digital marketing, SEO, and social media management.

Contact Details:
Company Name: SmartXup Digital Solutions
Email: smartxup@gmail.com
Website: smartxup.com

2. What Data We Collect

When you fill out our contact form, we collect the following:

  • Name
  • Email address
  • Phone number (if provided)
  • Message content

We do not collect any other personal data or use cookies for tracking purposes.

3. Why We Collect Your Data

We collect your information solely to:

  • Respond to your inquiries or quote requests
  • Communicate with you about our services
  • Provide customer support

We do not use your data for marketing unless you explicitly ask us to.

4. Legal Basis for Processing

Under the GDPR, we rely on the following lawful basis:

  • Consent – You provide clear consent when you submit the contact form.
  • Legitimate Interest – To respond to your inquiry and deliver our services.

5. Data Sharing

We do not share your data with third parties, except when:

  • Required by law
  • Necessary for website hosting or email services (with GDPR-compliant providers)

We never sell or rent your data.

6. How Long We Keep Your Data

We retain your contact form submissions for no longer than necessary, typically for up to 12 months, unless you become a client or request deletion sooner.

7. Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent
  • Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at smartxup@gmail.com.

8. Data Security

We take appropriate measures to protect your data, including secure servers and access controls.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated date.